Reference

How 777taka Handles Your Personal Information

When you open an account with 777taka, we collect only what we need to run your account, process payments through bKash, Nagad or Rocket, and keep your session secure.

Account data kept privatebKash, Nagad, Rocket wallet details protectedNo data sold to third partiesYou can request your data anytimeRetention limited to what is needed
777taka How 777taka Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to know what data we hold, ask for a correction, or request deletion of your account information, our support team handles privacy requests directly. You can contact us through live chat, email or the in-app help tab — whichever works for you on your device. We aim to respond to all data-related requests within a reasonable timeframe, and we will confirm receipt so you know your request is being handled.

Team online

Live Chat

Open the chat widget from any page on your account. Describe your data request and an agent will confirm it has been logged for the privacy team.

Email Support

Send your request to our support email with your registered account details. We will verify your identity before actioning any data change or deletion.

In-App Help Tab

From your account dashboard on mobile, tap Help and select Privacy Request. This routes your message directly to the team that manages data queries.

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

Your account data sits behind SSL encryption and access controls that limit which internal systems can read personal information. We review data retention regularly — information we no longer need for account or payment purposes is deleted on a scheduled cycle. Here is how we approach each key area of data protection on this platform.

Cookie Management

We use session cookies to keep you logged in on your phone or browser. You can clear cookies in your device settings at any time; doing so will log you out of your current session.

Payment Data Security

Transaction references from bKash, Nagad and Rocket are stored only as long as needed for dispute resolution and account reconciliation. We do not hold your mobile wallet credentials.

Data Retention Period

We keep account data for as long as your account is active. Once you request closure, personal data is scheduled for deletion subject to any legal hold obligations in your eligible region.

Who Can Access Your Data

Access inside our systems is role-restricted. Only teams that need your data to process a payment, resolve a dispute or verify your identity can view the relevant records.

Common Questions About Your Privacy on 777taka

These are the questions we hear most often about how personal data works on this platform. If your question is not here, reach out via live chat or the in-app Help tab and our team will respond directly.

We collect your name, email or phone number, and account credentials. If you use bKash, Nagad or Rocket, we also log the transaction reference tied to your wallet for payment verification purposes.

We do not sell your data. We share information only with payment processors like those handling bKash or Nagad transfers, and only under contracts that require them to protect your details.

Contact us via live chat or email with your registered account details. We verify your identity first, then provide a summary of what we hold within a reasonable response period.

Yes. Submit a deletion request through the in-app Help tab or by email. We will process it subject to any legal hold obligations applicable in your region and confirm once complete.

Session cookies keep your login active on your phone or browser so you do not need to re-enter credentials each visit. Clear cookies anytime in your device settings to end the current session.

We retain data while your account is active. After you close your account, personal information is scheduled for deletion on a regular cycle, unless a legal hold in your eligible region applies.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.